BN
Bianca N
1 reviews | Active since Oct 2013
07 Dec 2021, 10:47
Technical Error Issue
My husband received a cash deposit into his account and the money went into his account x4, so capitec decided to reverse all the money in his account. This happened on 30 November and today is 7 December and he's still waiting for his money to be put back into his account.
Ontop of that they charged him for 5 cash deposits, why must he pay for capitec's mistake????
I'm very disappointed in capitec, they had a technical error now your clients must suffer and beg for their own money
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Capitec Bank's replyOfficial
07 Dec 2021, 10:54Good day Bianca
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply07 Dec 2021, 10:54
Official
Good day Bianca
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,