JV
Judith V

1 reviews | Active since Sept 2015

15 Jul 2024, 10:18

Tax Free Investment renewal

I have a Tax Free Investment which expired on the 8th of July 2024. After a visit to a branch, numerous WA’s, a call from Wayden on the 11th of July, my investment has still not been renewed. The status of my investment is still “paused”. It is the 15th of July 2024 and I would like this to be re-invested as from the 8th of July 2024 for a period of 24 (twenty four) months. Something the staff does not seem to understand.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jul 2024, 11:08
Official
Good day Judith Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.