JA
John A
1 reviews | Active since Jun 2017
09 Mar 2023, 12:49
Tap service
Hi guys, i have enabled the tap service on my Capitec bank card through the app, after enabling the tap service i received a message on the app stating "Tap to pay on this card is only turned on once the physical card is placed inside a card machine or ATM" which i have done numerous times, the app shows that the tap service is pending, this is so frustrating, it makes a person cancel Capitec bank & goto another bank, i think the hassle of doing so will be worth it. NOT ON guys
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Capitec Bank's replyOfficial
10 Mar 2023, 12:23 Good day John
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply10 Mar 2023, 12:23
Official
Good day John
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,