RK
RELEBOHILE K

1 reviews | Active since Feb 2020

03 Feb 2023, 10:20

Talk about bad card quality

Can we just take a moment and talk about capitec bank cards that melt and bend when it's hot. I replaced my lost card January 2022 and they gave me this new black card. By the 6th month it started changing shape and bending. I went to the bank November 2022 to get a replacement, I was charged for it...the consultant told me that happens when it gets direct sunlight or heat. January 2023 the card they gave me 2months ago melts aswell 😟 and it was not even placed on direct sunlight

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Feb 2023, 10:23
Official
Good day Relebohile

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank