1 reviews | Active since Feb 2017
Taking too long on calls
I have called the Capitec call center 4 times today. I have gone through over R50 in airtime and while a consultant had me on hold, I ran out of airtime. I just needed help on an accidental transaction and aim being charged an admin fee. So unhappy ?
I acknowledge your posting and have referred it to Nicole Valentine for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting and have referred it to Nicole Valentine for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank