TI
Tamerin-Jo Inns

1 reviews | Active since Jan 2017

25 Jan 2017, 06:59

Taking money without warning or regard in lieu of loan!

<p>Waking up this morning to find out that the last money i have in my account has now finally driven me to resort to Hello Peter!</p> <p>My agreement wit them is for the 25th of the month (my pay date ). Needles to say my salary has not yet been paid in. Yet the last couple of bucks in my account (left over from my last paycheck and which is not enough to service the full amount) has now been taken! *** is wrong with this bank. We have been incovenienced enough now! Every other agreement I have takes their money when they are allowed to and if there is not enough money they dont take whats in there! Mind you i have never RD'd a debit order. If we signed for this kind of treatment then i guarantee you the details of how it works has not been disclosed to me.</p> <p>I want my money back now !!!!!!!!! You Capitec bank can wait for my salary to come in tonight like it always does! If you ever do this to me again i will close my account! I have a good mind to go to the onbudsman! </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2017, 10:10
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank