BW
Babalwa W
1 reviews | Active since Sept 2019
13 Aug 2022, 16:51
Taking money from us
I bought R30 mtn airtime using capitec mobile app went off from the bank but when I try to make a call balance is zero, I always make sure I have no subscription and I don't when I read people's reviews this is what capitec does, really I fail to understand this behavior when I go to my app error msg says they are temporarily unavailable goodness
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Capitec Bank's replyOfficial
14 Aug 2022, 12:32Good day Babalwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply14 Aug 2022, 12:32
Official
Good day Babalwa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank