JP
Jaco P

1 reviews | Active since Jun 2015

17 Oct 2016, 09:36

Taking money

<p>Since emailing you don't work I will log a complaint here. Last night I tried a couple of times to laod airtime via *130*3279#. Everytime after puting in my pin the system said that the mobile banking is of and I need to try later again. When I tried again I got a mesaage that I do not have enough funds. So now I still don't have airtime and the bank decided to take the money out of my account. Nice!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Oct 2016, 10:12
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank