SP
Stacey P
1 reviews | Active since Jan 2016
31 Aug 2022, 22:40
Take accountability
Two weeks battle with Capitec over information provided by their customer service department and now they want to state as per your contract. As per your customer agent that is not able to their jobs, I was listed on the bureau for a damn R435 arrears woooow.
This was not the service I gave to the clients when I was employed in the company.
How your standards has dropped.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
01 Sept 2022, 06:28Good day Stacey
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Sept 2022, 06:28
Official
Good day Stacey
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank