Systems go offline at 6pm

I went into your Hillcrest branch yesterday to help one of my staff members open a bank account, who had previously be turned away from your Pinetown branch because he didn't have a stamp on his payslip.<br> We got there at 5:30 and the branch closes at 6. I thought we had plenty of time as I think there was only 1 other person in front of us in the queue, 2 maybe 3 of your staff members went home after finishing with there clients. We only got to being service at just on 6, the consultant you helped us did her best to help but said will try and do things quickly as our systems go offline at 6.<br> <br> That is what I was utterly shocked about I come into the bank and I wait patiently to be served and you go and shut your systems down at a set time. How do you intent to provide a service to your clients. Needles to say I wasn't impress as I know have to come back another day to sort things out.