Systems down
<p>Capitec systems down. Wife sitting at petrol station and cant pay for her petrol.</p> <p>She needs to be at work in 15 min </p> <p>How is it possible that an entire banking system can crash like this????</p> <p>Who is now going to pay for lost productivity???</p> <p>Totally unacceptable Capitec. Call centre cannot assist</p>
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Capitec Bank's replyOfficial
21 Oct 2016, 09:06Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply21 Oct 2016, 09:06
Official
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,