LS
Lulu S

1 reviews | Active since Oct 2013

10 Aug 2022, 13:58

System glitch

Everyone knows that Capitec Bank was offline on Friday. I was using scan to pay and since the app wasn't working I made two payments and they both declined but to my surprise Capitec Bank is charging me for their system glitch this doesn't make sense to me

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Aug 2022, 14:14
Official
Good day Lungile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank