RG
Raphael G
1 reviews | Active since Jan 2015
21 Mar 2019, 07:48
System Cannot Update Clients Details
The system can't update my new ID details from a permanent resident ID to a Citizenship ID. Consultant says all my accounts have to closed and new accounts reissued. Which means I have to go through the hustle of resubmission with employer, business forms and debit orders.
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Capitec Bank's replyOfficial
22 Mar 2019, 11:33I acknowledge your posting, and have referred it to Brendon Joseph for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply22 Mar 2019, 11:33
Official
I acknowledge your posting, and have referred it to Brendon Joseph for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,