CS
Clint S

1 reviews | Active since Oct 2016

06 Jul 2017, 09:15

Switching debit orders: no follow through

<p>I went into Boksburg Capitec branch the beginning of last month to switch my debit orders. Most were switched but one in particlar was not switched - this service provider debited my old account and as a result I have incureed a fee of R150 rand that I do not have. </p> <p> </p> <p>One of the other debit orders that was meant to remain on the old account was then swithced. </p> <p> </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jul 2017, 12:55
Official

I acknowledge your posting, and have referred it to Nicole Juries for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank