Switch from capitec bank before it's too late - their systems have loopholes, and the ***** department is horrible. They are not willing to assist in anyway.

Switch from capitec bank before it's too late - their systems have loopholes, and the ***** department is horrible. They are not willing to assist in anyway. I don't even want to mention the branch the lady that assisted me lodged my query to the wrong department, my ***** incident was therefore closed so quick without anyone looking at it.

Capitec bank ***** department did not help me with my ***** incident, my money disappeared from the bank when I never share my card and my phone. After being transferred to client care and so-called cross skill department they told me to go report at police station and also call the merchant ****erally I must do the investigation for them) the first transaction had a ref: pay Loot Masterpass ss when I went online to see what is masterpass this is their internal method of money transfer as per below from their site. This can mean one thing, an internal employee did this and they work hand in hand with the **********. To my surprise when I went to the nigel branch to lodge this incident I found a poor lady crying tears because they had also ****** her money....

Get Capitec Masterpass Download the app from your Android or iOS app store Accept the terms and conditions Load your personal, billing and shipping information Load your Global One card There is no limit to the number of additional cards that can be loaded Choose a Masterpass profile password (only used to edit your profile information) Remember: To use your Capitec debit or credit card on Masterpass, you must set your online limit.