Svings Account blocked

I am very disappointed with Capitec bank, as their customer when there was a misunderstanding no one bothered to contact me instead my account was blocked for ***** and I was made to feel like a ******** because a colleague asked to use my account to transfer money, unfortunately he used his mothers phone to make a transfer and intended to notify her and replace the money in cash, unfortunately she saw this and reported to the bank that a transfer from her acct was made without her knowledge and automatically i was the culprit. this has since been resolved as she went to the bak to rectify the matter, however they told her my account will only be released affer 11 days. I do not have access to my funds, I can not do anything with my account,have been banking with Capitec for years, I am very disappointed that I wasnt given the benefit of the doubt, instead i was told to prove my innocence otherwise I would not be able to use capitec ever again in any way. when I calld their customer service again today to enquire about these 11 days they could only tellme they will look into it and get back to me.