1 reviews | Active since Aug 2018
SUSPENDED ACCOUNT WITH ZERO COMMUNICATION TO THE USER.
My name is Bongi Nkosi Identity number (advised below). On other news.....CAPITEC BANK actually gives 3rd party persons more power and Authority to individual's personal accounts more than the rightful owner???? I'm absolutely perplexed. So i went into the branch on Saturday morning to get my bank statement to my amazement my card was blocked?????? Without my knowledge or any notification whatsoever. I have been banking with these bunch of jokers for the longest time. I am surprised that someone can easily call the Complaints department and lodge a complaint that does not even have substance and "baaaamm" the card or the account holder gets blocked???/ Without my knowledge or hearing my side of the story??? PLEASE ENLIGHTEN ME.... I get paid on this account so what really needs to happen???? My debit orders go off on this account and i also have a loan with these people how the hell do they intend on getting their money back actually baffles me???
I don't care much for the account can i have my money back??? and Happily block my account back again as you've done for the past days and counting.... I'm changing this Bank as in like yesterday... I was told to go make an affidavit and have a case number & provide proof of transfer i did exactly just that??? What more do you guys want???? You keep bouncing me around when i call with no resolution whatsoever,Moreover what gives Capitec the audacity of giving other people so much power on my finances??? When money is in the bank we best believe it's safe and secured but NOOOOOOOOOOOO NOT WITH "CAPITEC BANK" RELEASE MY DAMN FUNDS. I have heard other clients complaining about the very same problem this is ABSURD , If by any chance u feel i violated any laws or policies which i highly doubt i did at least notify me .... You do as you deem fit in people's accounts???? I'm changing banks,But before that i want my money................ Now that this is here on Hello peter it should quicken the process.
Awaiting your prompt response Bongi
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
