Suspecting *****

If there was an option of rating zero, I will rate Capitec bank zero. My account is blocked, the bank says I received money *****ulantly. I have been receiving more money last year many times but the bank didn't block my account so out of the blue my account is frozen since last Friday. This bank must be sued due to lost funds when buying airtime calling customer service, using petrol to visit branches that are claiming to be offline. This is ****. I went to Brits mall branch, they gave me a reference number with no answer that why is my account blocked, claiming that it will work within few hours. After few hours I called customer care now they tell me that they suspect *****, I received money on *****, I must submit affidavit, proof of payment and certified ID copy, this is ****. Don't they have my copy of ID? What about my debit orders? What about my commitments? Can't pay my bills and will be held liable of interests due to late payments. Spent The whole weekend with no access to money. This bank is ******** people's money it should be closed, after 10 years using the same bank and receiving a lumpsum of money into my account they now suspect *****. We are spending our money and time to fix unnecessary issues. Now have to que for affidavit at a police station with poor service. Shut down capitec bank, After this case I am moving to another bank. This is so stressing, have to travel to Brits branch as Lethlabile branch is offline. Sort out your system.