EM
Elsie M

1 reviews | Active since Oct 2019

27 Oct 2019, 08:00

Suspected ***** with capitec

I've had two cases where my account has been used for purchases without my approval Capitec will only tell me that it will be resolved within 7 to 14 days and after that I will not hear from them This past week I had the same problem and was told the exact same thing Our money is not safe with capitec

0
Replies (2)
Capitec Bank
Capitec Bank's reply28 Oct 2019, 11:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

EM
Elsie M's update28 Oct 2019, 11:49
Reviewer Update
I hope it will be resolved cause last time it didn't
I will come back here and rate you guys if it's been resolved