SK
Sandiswa K

1 reviews | Active since Sept 2023

14 Jan 2026, 00:37

Suspected *****

Receiving 2 SMSes asking for an OTP to authorize a payment I didn't prompt. At 00h00 midnight.

Called your ***number for assist but ran out of airtime, while the consultant was asking for my ID, cellphone number and last 3 digits of my account number.

0
Replies (2)
Capitec Bank
Capitec Bank's reply14 Jan 2026, 08:04
Official
Good day, Sandiswa. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
SK
Sandiswa K's update14 Jan 2026, 12:41
Reviewer Update
I've received a call from one of your super helpful and kind consultant and he was able to assist me concerning the matter. Thank you.