CF
Cindy-lee Francis

1 reviews | Active since Jan 2019

03 Aug 2021, 19:48

Surname not changing

I have been trying to change my surname at the bank but they are telling me i cant but i dont know why. I brought a temporary id and for some reason its still not changing. Im suppose to get my maternity uif but my bank of all things are giving me problems. If i dont get my surname changed i will have close capitec and go to another bank which i dont wanna do

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Aug 2021, 06:03
Official
Good day Cindy

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank