tH
thea H

1 reviews | Active since Dec 2016

09 Jul 2021, 10:22

surname change

why can't u change my surname with temporary id and marriage certificate. it is level 4 lockdown and and i dont know how long it is going to take for the id to be ready. now i cant claim my uif because u wont change my surname on the system. i am giving birth in 2 months and was retrenched i really cannot afford to loose my uif.. if u still dint want to help i wil move to nedbank who is able to open account with temp id

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Jul 2021, 10:25
Official
Good day Thea 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank