1 reviews | Active since Mar 2009
Superb service
<p>Although I am not a Capitec customer I got superb service in a ***** case. I was de*****ed by one of Capitec's customers. My bank, Nedbank, told me there was nothing they could do by reversing a payment or reporting to their ***** department. As a last resort I discussed the matter with a Capitec branch manager at their Longbeach branch who advised me the account had been frozen and all I needed to do was approach the Nedbank ***** department who would then arrange for an indemnity to be sent to Captitec. Within two weeks I had my money back, and that without any bank charges. WOW Capitec. Thank you very much!</p>
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch manager at the Longbeach branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch manager at the Longbeach branch, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
