Such despicable, no business ethics and the customer service is pathetic... Very Rude and inconsiderate

<p>Today around 15:30 i went to make a deposite on one of their ATM's in Sandton City, which they only have two ATM's in the whole Mall. while trying to make the deposit the ATM kept rejecting my notes and eventually it accepted them on the third time. the sthe worst happened (shocker) the ATM was written 'THANK YOU FOR USING THIS ATM, TRANSACTION CANCELLED GOODBYE. It did not dispense the cash or ask me to give the account number that i was depositing too. i waited around as i was hoping that the money will be dispanced as there was that grrr sound as if its counting the cash but then the machine just switched off and gave an error message that it out of order but them automatically came back on and this time the deposit option was not available anymore.bI didnt have airtime i then quickly rushed to Checkers after telling the lady at the shop directly opposite the ATM. I bought R55 airtime and called therecontact centre number ********** 043. I was answered by a guy named Kamogelo, a very very rude and mean person. I told him about my incident and he told me he cannot hear me i then advised that i am in a mall and fear moving from the ATM he then said to me "The atm will clearly not allow anyone to deposit cash so move away from the atm so i can hear you" i then did as i was told and was annoid when i was asked to give an ATM number which i can only find on the actual ATM which i had been instructed to move away from. i then asked if can i not find the ATM number on the slip, he said no, i walked back to the ATM (while with him on the phone) i get there, there was a guy on the atm and i try and sneak a peak but at the same time trying to not startle the guy using the atm i look but theres nothing at this time i am frustrated and annoid i start shouting an he says he understands i tell him i will run out of airtime and he discards all that i had said and asks for an ATM ID i then give him the ATM ID which was on the ATM slip (suprise suprise, its the correct number) he then quickly pust me on hold after lying and saying they have alot of ATM's in sandton and they have to locate the exact ATM which was a lie those two ATM's are the only two ATM's ion sandton and i used to work for Standard bank and know the whole process. Back to the issue at hand the line cut while i was on hold. Kamogelo has not called me back and i am very upset. I want Capitec to bring back my money and also pay me for the airtime that i wasted and i want disciplinary action taken against Kamogelo. Bring back my money i pay me the money for the airtime and some compansation is due to me after this experiance.</p>