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sipokazi S

1 reviews | Active since Apr 2021

17 Jan 2022, 08:01

Such an inconsiderate Bank. Greedy to the core!!

I dont understand Capitec Bank sometimes. I spoke to them and explained my situation and now they get to deduct my whole salary. How am I going to survive it is January now and have to send my kids to school. Its soo unfair and I curse the day i entered to your doorstep. You dont value your customers shame and are soo inconsiderate and greedy. You are contributing and promoting bad spending behaviors. How do I tell my kids I dont have money for their lunch and transport?? How do you deduct R10000?? I neeed my money back as I stated that I have just started a new job and unfortunately wont be paid for 2 months.

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Replies (2)
Capitec Bank
Capitec Bank's reply17 Jan 2022, 15:05
Official
Good day  Sipokazi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:41
Official
Hi Sipokazi  

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank