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Nolundi N

1 reviews | Active since Apr 2014

31 Mar 2015, 08:11

Such amazing service!!!

Yesterday I went to the my Capitec Bank because I had forgotten my online pin and had other things to sort out. My consultant was Siphiwe (didn't get his surname) but he was so patient with me. Helped me sort out all my issues, did it with a smile and was making conversation and was just so pleasant. I was on the phone with someone and he heard me say I needed to get proof of payment as well and before I knew it he had printed it out for me. So efficient. Best service I have received at a bank by far!

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Mar 2015, 08:35
Official
Hello Nolz.nkosi,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Siphiwe and trust that your future association with Capitec Bank will be long and pleasant.

Bianca Pieterse
Complaint Administrator
Capitec Bank