1 reviews | Active since May 2013
Such a ****
I just feel ******, R70 charged for a card reissue not because my card was damaged just because it was old and the Bank's ATM couldn't read the chip or mag tape I had to pay for something that wasn't my fault, just normal wear and tear of the card. I feel like this is a **** because I did not get charged initially for opening the account and having a card issued so why should I pay so much for it to be replaced coz it had run out its life cycle. This is an absolute **** and this bank should be ashamed of itself for being so unreasonable and uncaring. I don't blame Sbusiso Zuma the consultant that helped me at Estcourt branch, it's the Bank's policy that is designed to make the rich richer and the poor poorer....its disgusting
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
