DT
David T

1 reviews | Active since Jan 2017

04 Jan 2017, 09:44

Such a problem to do business with

<p>On the 28th December I swiped my card at a retailer that I do business with. The speedpoint declined the transaction but the funds where deducted off my account. I am told that the reversal can take 14 days. How can one be expected to do business like this? </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jan 2017, 09:55
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank