Subject: Excellent Service - Kgetho, Johannesburg Park Client Care | Ref: ID:***8

I called with a general query regarding my ID and lost bank card and was assisted by Kgetho from the Johannesburg Park Client Care department. Kgetho listened attentively to all my questions and never rushed to end the call. He was extremely informative and even advised me on important details beyond my initial query. He was friendly, articulated himself well, and treated the entire call with respect and professionalism.This is the level of service that builds trust. We are always quick to speak out when we receive bad service. We ought to do the same when we receive excellent service ! I was just on this call about 20minutes ago. Please pass on my thanks to Kgetho and his team. Call reference ID:***8.