lK
lindiwe K

1 reviews | Active since Jul 2016

27 Feb 2023, 09:34

stupid systems

Hi, I find capitec to be old fashion, I did a swim-swap, but now I am not getting sms notifications, and no sms confirmations, I can't use the app because the app can't verify my contact, apparently, I need to go to a capitec branch near me, I mean FOR REAL it's 2023 guys you need to upgrade/get in touch with the latest trends, who still goes to the BANK for such small issues, even calling customer care doesn't help. I'm really upset. I work 8-4:30 capitec closed at 3pm. MXM

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Replies (1)
Capitec Bank
Capitec Bank's reply27 Feb 2023, 09:49
Official
Good day Lindiwe

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank