Stupid service
<p>my cellphone application didnt want to open.I called the call centre,they told me to delete it and install again,i did just that,the app required username which i have to get by the branch which is very frustrating.They should have told me that i will be needing to go to the branch again!i went to the branch, i waited for more than 30minutes just to register an application.Like really now????i have to send some money urgently and i have to take some time away from work just to wait for all people applying for loans etcjust to register my application....that is the dumbest thing ever, im so done with capitec,going to open an account somewhere,this is the last inconvinience i need.Then with cellphone banking you can only send money to another capitec client, which is very dumb,why do i need cellphone banking then #SoMad right now!!!! </p>
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
