LW
Lucinda W

1 reviews | Active since Oct 2018

10 Jan 2020, 18:53

Stupid Capitec

I am so Furious I have a Loan with Capitec and paid a quarter of it so I can finish the loan coz our agreement was 24 months, I think I paid quarter withn 5 monthes. Now the remaining SMALL balance is left but they keep putting up the interest, everytime I look they increased a 200 for what I cannot understand. ND nobody can explain what's happening I wouldn't refer anyone to Capitec they are ******.

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Jan 2020, 10:05
Official
 I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
  
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.
 
 Kind regards
 Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply13 Jan 2020, 14:20
Official
Hi Lucinda W
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved. 
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank

Best regards,