SL
Schalk L
1 reviews | Active since Nov 2016
12 May 2020, 03:19
Stuck overseas and cant use capitec app nor internet banking
Good day guys! i have some trouble with internet banking and the mobile app.I work in the USA and replaced my south African phone with a new one.I'm unable to register my app with my south African cell number linked to my acct and therefore i cant use my internet banking because i cant receive the OTP sms can you link my American cell phone number with my account or is that impossible? I need to access my account please.
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Capitec Bank's replyOfficial
12 May 2020, 09:44I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply12 May 2020, 09:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank