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evinrossouw E

1 reviews | Active since Feb 2017

29 Nov 2017, 13:13

Struggling to get approval since te 14th November 2017

I have been struggling with Andre Smith from the 14th November to get our speedpoint sorted out, he was well aware of our opening day on Friday, 1 December 2017, but still gives me the same answer every time.

It is shocking that people like this are in charge of new speedpoint applications. I am considering withdrawing this whole application.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Nov 2017, 14:58
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.


Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank