Struggling to close business account
I have been trying for about 4 months to close my unused business account and no one responds to my emails.. I do not know how to close it myself. so I have been charged on an account not used for the past few months and struggling to get a response
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
02 Mar 2024, 16:47Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Mar 2024, 16:47
Official
Good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
06 Mar 2024, 13:51Now they want to charge me money but they did not do anything for 4 months to close my account on my first request when my balance was still positive. I will not sign the document they sent me until the balance is R0. See my reply:
Hi Andiswe
I cannot sign this as you have to take off the balance. I have been trying for 4 months to close this account so contact me when this is done. I do not accept that I owe you any money due to your lack of response.
Sort it out
J J Bothma
Ulterior Eye PTY Ltd
Hi Andiswe
I cannot sign this as you have to take off the balance. I have been trying for 4 months to close this account so contact me when this is done. I do not accept that I owe you any money due to your lack of response.
Sort it out
J J Bothma
Ulterior Eye PTY Ltd
's update06 Mar 2024, 13:51
Reviewer Update
Now they want to charge me money but they did not do anything for 4 months to close my account on my first request when my balance was still positive. I will not sign the document they sent me until the balance is R0. See my reply:
Hi Andiswe
I cannot sign this as you have to take off the balance. I have been trying for 4 months to close this account so contact me when this is done. I do not accept that I owe you any money due to your lack of response.
Sort it out
J J Bothma
Ulterior Eye PTY Ltd
Hi Andiswe
I cannot sign this as you have to take off the balance. I have been trying for 4 months to close this account so contact me when this is done. I do not accept that I owe you any money due to your lack of response.
Sort it out
J J Bothma
Ulterior Eye PTY Ltd