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Olga N
1 reviews | Active since Oct 2020
03 Jul 2023, 06:10
Struggling to access savings account
On the 30th of June I wanted to perform a transaction on my capitec app, then I discovered my savings account doesn't appear for some reason I don't understand never received any communication from their side regarding my account, now I can't access funds in my account
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Replies (2)
Capitec Bank's replyOfficial
03 Jul 2023, 14:35 Good day Olga
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply03 Jul 2023, 14:35
Official
Good day Olga
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
ON
Olga N's updateReviewer Update
05 Jul 2023, 08:23I received a call from 1 of your officials he's promised to resolve this matter soon my account still blocked and no feed back this is really bad on my side because that account is linked to Sars and all my debit orders and I'm not getting any help.
ON
Olga N's update05 Jul 2023, 08:23
Reviewer Update
I received a call from 1 of your officials he's promised to resolve this matter soon my account still blocked and no feed back this is really bad on my side because that account is linked to Sars and all my debit orders and I'm not getting any help.