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shirley T
1 reviews | Active since Nov 2010
22 Dec 2025, 15:06
Struggle to access your own money
I’ve been in the branch, and called the call centre 7 times regarding closing my call account to access my OWN Funds. It’s the worst service I’ve ever experienced.
I’m not asking for Capitec’s funds, I’m asking for my own money!!!
Can a manager call me asap and assist
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Capitec Bank's replyOfficial
22 Dec 2025, 16:39Good day shirley,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply22 Dec 2025, 16:39
Official
Good day shirley,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec