1 reviews | Active since Aug 2016

28 Dec 2021, 00:13

Stressful Christmas

My company paid our salaries ON FRIDAY 24 Dec 2021, from their FNB account, it's the 28th today and Capitec has not released my salary into my account. I know there have been public holidays in between but surely someone should be on duty even half day to authorize these important transactions.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Dec 2021, 06:04
Official
Good day Chantell 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply22 Feb 2022, 12:45
Official
Hi Chantell 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank