NM
Nwabisa M
1 reviews | Active since Nov 2023
28 Oct 2024, 12:52
STOPPED ON MY ACCOUNT
CAPITEC HAS PUT A STOP IN MY ACCOUNT ITS BEEN ALMOST 2 weeks now and still no one has contacted me , no sent me an email to check regarding my account. I need my account opened asap
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2024, 13:30Good day Nwabisa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Oct 2024, 13:30
Official
Good day Nwabisa.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nwabisa M's updateReviewer Update
30 Oct 2024, 12:41A consultant called me and now it’s Wednesday he has not come back to me. What do we need to do to be treated fairly as customers at CAPITEC , I need my account and still it’s on stop. Does CAPITEC NOT WANT ME AS A CUSTOMER ANYMORE? Because I don’t understand why they doing this to me. And not even telling me what is it that I need to do to get my account open again.
NM
Nwabisa M's update30 Oct 2024, 12:41
Reviewer Update
A consultant called me and now it’s Wednesday he has not come back to me. What do we need to do to be treated fairly as customers at CAPITEC , I need my account and still it’s on stop. Does CAPITEC NOT WANT ME AS A CUSTOMER ANYMORE? Because I don’t understand why they doing this to me. And not even telling me what is it that I need to do to get my account open again.