ZM
Zizipo M

1 reviews | Active since Jun 2023

17 Jun 2023, 20:21

Stopped acount

Im saddened by Capitec bank they decided to stop and close my account because of funds i recieved that i knew nothing about , i wrote affidavit stating everything that happened including me loosing my card they ignored and concluded before my appeal to them that they wont be opening my account of 11 years with no *****ulent stuff because i have no debit orders im just getting my salary to them its mule account

because of busy schedules, apps that enable us to not need a card i haven't been able to open a new card very heartbreaking im willing to arrange to pay back with the person who sent it or however it got into my personal account I can provide them with my payslips but they concluded already that they done And honestly speaking any human / in need person when money you dont know about enters your account you thank God for your luck and his mercy especially on payday 25th as a company might have made an error or something thats realistic thinking.

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Replies (2)
Capitec Bank
Capitec Bank's reply19 Jun 2023, 20:58
Official
Good day Zizipo 

We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. 

Kind regards 
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply20 Jun 2023, 10:56
Official
Good day

As discussed telephonically, I trust that your issue is now resolved. Please take the time to rate our service below link: https://www.hellopeter.com/write-a-review/capitec-bank?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Kind regards
Complaint Management
Capitec Bank

Best regards,