MP
Matamela P
1 reviews | Active since Oct 2023
11 Jun 2025, 07:05
Stopped account without valid reason
I dont know what to do anymore this capitec is very useless i cant believe that after a long 12 years of using a bank as a loyal costomer they just place a stop on my account just becouse i was using account for trading and i have been doing this for a very long time using my saving account Nobody reported the account but they still place a stop on my saving accouny bow i can't even access my funds becouse they just decided to stopped it with no valid reason I mean what kind of bank is capitec Im very disappointed on this bank I just want them to release my funds then they can lock.their account im tired if this capitec
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Replies (1)Capitec Bank's replyOfficial
11 Jun 2025, 08:43Hi Matamela, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply11 Jun 2025, 08:43
Official
Hi Matamela, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
