TM
Thompho M

1 reviews | Active since Oct 2020

15 Nov 2021, 12:38

Stopped account

My account has been stopped and it's been like two months and they said someone reported it but when I ask her she denied so I decided to ask my sister to send her cash send but ever since she received that money still my account is stopped and I even sent proof of everything via email

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 Nov 2021, 12:41
Official
Good day  Thompho

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:18
Official
Hi Thompho

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank