Stopped account

I’m not happy with this bank.service is poor and slow.it’s been a week now that my main account was stopped because of a person who deposited money on my account and I didn’t even know the person.i was asked to submit affidavit for this matter.which i did submit and even now its still locked😒.

I know that you(capitec) will respond with one of our agents will contact me. And that agents will not even assist me ayii