STOPPED ACCOUNT

I AM REALLY TOTALLY CONFUSED. I RECEIVED VARIOUS EMAILS AND SMS'S WERE CAPITEC BAN INFORM ME THAT THEY TRY TO CALL ME AND CANNOT GET HOLD OF ME. I REJPLY ON ONE OF THE EMAILS AND EXJPLAIN MY COMPLAIN TO THE PERSON. IT WAS ONE OF THE 3 EMAILS I RECEIVED FROM 3 DIFFERENT PEOPLE. NOW THEY CLOSE MY COMPLAIN WITHOUT EXPLAIN WHY THEY BLOCK IT IN THE 1STR PLACE AGAIN JUST AFTER A FEW DAYES THEY UNBLOCK IT. I REALLY DON'T UNDERSTAND ANYMORE NOBODY PAID MONEY INTO THE ACCOUNT AFTER THEY UNBLOCK IT OR EVEN TRY TO PAY MONEY IN BECAUSE I WARN PEOPLE NOT TO PAY ANY MONEY INTO MY CAPITEC BANK ACCOUNT BECAUSE CAPITEC BANK JUST BLOCK ACCOUNT LEFT RIGHT AND CENTRE. THE LAST TIME {WHERE THEY UNBLOCK MY ACCOUNT) THE PERSON WHO COMPLAIN DID NOT REALLY COMPLAIN ABOUNT ME, BECAUSE HE PAID AFTER THAT MONEY INTO MY OLD ABSA ACCOUNT. HE PAID 300.00 TWICE IN A FEW SECOUNDS INTO MY CAPITEC BANK ACCOUNT AND HE THOUGHT IT WAS A SYSTEM MISTAKE. CAPITEC UNBLOCK MY ACCOUNT JUST TO BLOCK IT TWO DAYS LATER AGAIN WITHOUT ANY REASON. NOW THEY SAY THEY CANNOT GET HOLD OF ME, BUT THE SENT EMAILS AND SMS'S. AND I ANSWER ONE EMAIL. PLEASE UNBLOCK MY ACCOUNT AND STOP BLOCKING IT LEFT, RIGHT AND CENTRE. Hello, Mrs. Geyser

Reference number: *** I confirm that your Savings Account service request has been concluded and the matter is now closed. Kind regards David