Stopped Account

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Henriatta M

4 reviews | Active since Apr 2020

10 Aug 2023, 16:49 Poor Service I sell sweets and cigarettes at a varsity res, 28th of July 2023 one of the students paid me R14 through capitec (scan to pay) that is the easiest way of transacting for us, 30th my account was stopped they say it's a mule account went to two different branches to try get access to my funds to no avail I have also tried their customer care line where I am not getting any help, I have provided the bank with a sworn affidavit and my ID copy that they asked for I even got a statement and ID copy of the person who sent me the money. My life is on hold Capitec forensic team is a pain their systems fail us as clients.