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Palesa M
1 reviews | Active since Feb 2020
03 May 2022, 12:48
Stop/dispute debit orde
I thought the capitec app was supposed to make things easy for customers but no been trying to dispute even stop a debit order but all I get is a message reading I cannot stop not dispute this debit for the past 3 days it's really frustrating. Can capitec please help me stop this debit order from my account reference below,as I really don't want to change banks because of what can be fixed.
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Capitec Bank's replyOfficial
03 May 2022, 12:52Good day Palesa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 May 2022, 12:52
Official
Good day Palesa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Palesa M's updateReviewer Update
03 May 2022, 12:57Thank you for your response looking forward for this issue to be sorted out as soon as possible. Because I've not been able to visit the branch as I'm on bedrest.
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Palesa M's update03 May 2022, 12:57
Reviewer Update
Thank you for your response looking forward for this issue to be sorted out as soon as possible. Because I've not been able to visit the branch as I'm on bedrest.