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Nqobile M
1 reviews | Active since May 2020
21 May 2020, 16:22
stop what-sapping when talking to client
i would like to say capitec employees at sanlam center branch have no respect for customers and they are very rude and full of them self's i feel disrespect when talking to capitec employee and she is busy on whatsapp please look into this thank you
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Capitec Bank's replyOfficial
21 May 2020, 16:55I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 May 2020, 16:55
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Best regards,