RM
Refiloe M
1 reviews | Active since Apr 2019
04 Apr 2019, 13:56
Stop status on funds
I opened a tax free account which matured but I went to the bank to access the fund it had a stop status the consultant tried to contact the service recovery department but nothing happened and he logged a query I Waited for the call nothing happened I went to another branch the next day the lady said she ascaled the query I should receive a call but nothing.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
04 Apr 2019, 16:03I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Apr 2019, 16:03
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
11 Apr 2019, 15:59Good day
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply11 Apr 2019, 15:59
Official
Good day
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
12 Apr 2019, 08:03 Good day
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply12 Apr 2019, 08:03
Official
Good day
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
We have tried contacting you but with no success.
Please call Complaint Management on ***.
Ref ***6
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
12 Apr 2019, 08:19Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply12 Apr 2019, 08:19
Official
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank