LM
Lorretta M
1 reviews | Active since Dec 2017
30 Dec 2017, 10:08
Stop order
15 December I went to the branch to reverse a stop order,was advised that I will take 7 working days and a fee will be debited from my *** a fee of R120.00 was debited but till today the funds have not been pain into my account.
I have been to the bank several times and was advised that it will reflect the next day.still nothing
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Capitec Bank's replyOfficial
02 Jan 2018, 12:06I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply02 Jan 2018, 12:06
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,