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retshidisitswe M

1 reviews | Active since Feb 2012

12 Apr 2023, 10:35

STOP MAKING UNAUTHORISED ENQUIRIES ON MY PROFILE

Dear capitec, DO WE REALLY NEED TO DO THIS EVERY MONTH? i laid a complain on the 26 Jan 2023 about the enquiries you keep making on my profile, you called and promised to have them removed but every month i keep getting a notofication that capitec has made an enquery on my profile! PLEASE STOP

I NEED THIS TO STOP AND THE ENQUIRIES TO BE REMOVED BECAUSE THEY ARE UNAUTHORISED! Immediately

This is getting ridiculous now

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Apr 2023, 12:58
Official
Good day Retshidisitswe

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank